Show Notes:

Please find the mentioned resources for the SAP AI Business Services – Service Ticket Intelligence below:

• Help portal: https://help.sap.com/viewer/product/SERVICE_TICKET_INTELLIGENCE/SHIP/en-US
• Intro Blog: https://blogs.sap.com/2020/03/02/an-overview-of-service-ticket-intelligence/
• Sign up for a trial: https://blogs.sap.com/2020/04/23/setting-up-your-own-trial-account-for-service-ticket-intelligence/
• Partner Ticket Intelligence best practice of STI: SAP Community Call: SAP Service Ticket Intelligence